Kes. 11,600

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TRAINING OF TRAINER

COURSE DESCRIPTION

Trainers are important. They are the first contact and company experience most of your future employees will have with the company. The way training is managed and delivered sets the pace for the conduct of your employees into the future. 

The behavior, skills and qualifications of your trainers will instill more in future employees than anything else they are taught in class. It is at training that the future of your company is set. 

You should therefore choose your trainers carefully and ensure they have the demeanor, skills, values, culture, and qualifications to deliver training and set new employees on the kind of path you would like your employees to work within.

Trained and professional employees are an asset for any organization. For private security companies, it makes the difference between a professional organization and a briefcase one. 

Trained security personnel not only perform better but increase the productivity of your organization and offer professional services for clients and the people they serve. A trained security officer is known at first contact. 

Keeping in mind that individuals are the ones who make an organization, that is why it is said that the organization is the sum total of what employees achieve individually. Security companies should strive to ensure that their employees perform to their peak. This is only possible if private security companies prioritize training.

Professional and effective leadership is vital in running a private security company successfully while improving the overall performance and productivity of any organization. A training manager is critical for a security company.

Companies can do this by identifying someone qualified in the organization to manage and conduct training. We need to inculcate a culture of learning and strive to encourage continuous learning in private security companies.

Not every company invests in training. It is costly, takes time and logistics and there is the fear that employees will leave for other companies or other opportunities. 

Training is critical for staff morale and retention; better-trained personnel are always the most productive and loyal. It is a statement to the personnel that the company cares about its people and the services it offers.

New employees perform better when they undergo training as opposed to those who haven’t. Acquiring new skills, sharpening existing skills contribute to better performance.

Training managers and other trainers should have the necessary knowledge and experience in order to get a trainer’s qualification. This course will equip them with the necessary tools and skills to prepare for, deliver and assess training. 

This an entry-level course for new trainers as well as a refresher course for trainers who already have a previous training of trainer qualification and have experience delivering security training. trainers who have been training but have no training qualification will find this course useful in new knowledge and skills as well as a qualification and certification.

This course will refresh the skills and knowledge required to plan for a class, the skills, and confidence to deliver training, and the skills and knowledge to assess training and how to give evaluation and feedback. At the end, the trainers will receive a Trainers Manual, Guide and Training Book with the content required to deliver a Private Security Officer Level 1 Course. 

Training is where it all begins, and the trainer is the one who jumpstarts the success of employees. By investing in the professional growth of your trainers, you’re also investing in the careers of your employees.

While you may be an experienced trainer, do you have the skills, knowledge, and qualification required to deliver training effectively, and is your content updated to the basic requirements of the law and current security threats? 

As the workforce is ever-evolving, so do the new technologies and work culture that the younger generation of employees brings forth. Therefore, trainers need to stay abreast of new techniques and trends to address the changes in the labor force and the threats to public safety and security.

TARGET AUDIENCE

1. Entry Level: This course is designed for anyone with the knowledge and experience to become a trainer and is qualified for it.

2. Refresher Course: It is also good for those with a certified training qualification and requires a refresher course to update their learning. 

3. Trainers by Experience: there are trainers who have been on the job for years but lack a qualification for the job. This course will give them new skills, knowledge and the certification they require for the job.

It is also recommended for those who have done supervisor qualification, anyone in leadership and management, field officers, operation managers with previous qualifications for their roles who from time to time, deliver training to their teams whether in class or out in the field.

You will require prior knowledge in general understanding in private security and crime prevention.

ADMISSION REQUIREMENTS:

This course is offered by Elite Academy, all applicants for this course should meet the following criteria

1. Have completed basic security officers training or prior knowledge in private security with at least six years experience. (Attach Certificate and CV in application.) or

Have a qualification in at least one of the following

1.  Entry-Level Trainer of Trainer’s Course from an accredited institution (Attach Certificate)
2. Supervisors’ Course Qualification from an accredited institution (Attach Certificate)
3. Leadership and management course from an accredited institution. (Attach Certificate)
4. Read and understand English

COURSE LEVEL

Beginner, Intermediate and Expert

COURSE LOCATION:

Elite Safety & Security Academy E-Learning platform at www.privatesecurity.apexcpd.com 

MODE OF STUDY:

This course is available by an E-learning platform

MODE OF DELIVERY:

This course is available in the following mode of delivery

1. E-Learning platform
2. In-Class attendance on an arrangement

COURSE DURATION:

Approximate Hours (40)

ASSESSMENT & EVALUATION CRITERIA:

Elite Safety & Security Academy requires minimum passing marks of 70% at the assessment, practicals & final exam. There will be quizzes after every lesson and an assessment after every Module. These are to check your knowledge as you proceed with the course.

PART ONE OF ASSESSMENT

The course is in the form of Modules and Lessons. Every Module has several lessons. You can read the notes in a lesson or listen to them. Once you are through with a lesson, there is a multiple-choice quiz at the end. There is a Module assessment after every module and a final exam.

There is also a practical exam to this course which must be submitted to the trainer for evaluation.

PART TWO OF ASSESSMENT: PRACTICAL

Trainers taking this course are to teach a theory lesson of 40 min. Prepare a lesson plan and submit both the plan and the recording of yourself teaching for marking to the trainer via the email [email protected]. Record the presentation and submit it for marking.

1. Trainees to prepare and teach a theory lesson of 40 min. prepare a lesson plan. Examples of lessons to choose from include

• Patrolling skills
• Search procedures
• Dress and deportment
• Radio communication skills
• Customer care

Trainees prepare a skill lesson plan of 40 min and submit it.

Examples of skill lessons.

• Right turn, left turn and about-turn
• Marching
• Open and close orders, dressing right dress
• Saluting
• Halting
• About turn while marching

CERTIFICATION:

This course is Accredited by the National Industrial Training Authority (NITA) and the Private Security Regulatory Authority (PSRA) 

COURSE STRUCTURE:

The course will have Modules and Lessons

MODULE 1: INTRODUCTORY LESSON

LESSON 1: INTRODUCTION TO MISSION, VISION, CULTURE & CORE VALUES

Quiz 1

LESSON 2: PRINCIPLES OF INTEGRATION, EFFICIENCY, CUSTOMER FOCUS

Quiz 2

LESSON 3: HOW TO COME UP WITH A COMPANY’S VISION, MISSION, CORE VALUES AND CULTURE.

Quiz 3

MODULE ASSESSMENT TEST

 

MODULE 2: THE AIMS AND ROLES OF TRAINING IN PRIVATE SECURITY ORGANIZATIONS;

LESSON 4. POLICIES AND PROCEDURES OF TRAINING

Quiz 4

LESSON 5. TRAINING PROCEDURES

Quiz 5

LESSON 6. STAGES OF TRAINING

Quiz 6

LESSON 7: BASIC JOB TRAINING (BJT)

Quiz 7

LESSON 8: ASSIGNMENT SPECIFIC TRAINING (AST)

Quiz 8

LESSON 9: PROBATIONARY PERIOD AND PURPOSE:

Quiz 9

LESSON 10: VOCATIONAL QUALIFICATIONS AND CONTINUOUS PROFESSIONAL DEVELOPMENT

Quiz 10

LESSON 11: REMEDIAL & RECERTIFICATION TRAINING

Quiz 11

Module Assessment Test

 

MODULE 3: HOW DO PEOPLE LEARN

LESSON 12. WHAT IS LEARNING?

Quiz 12

LESSON 13. WHAT IS EDUCATION?

Quiz 13

LESSON 14: WHAT IS TRAINING

Quiz 14

LESSON 15: FACTORS THAT AFFECT LEARNING

Quiz 15

LESSON 16: ELEMENTS THAT AFFECT LEARNING

Quiz 16

LESSON 17A: WAYS PEOPLE LEARN

Quiz

LESSON 17B: WAYS PEOPLE LEARN

Quiz

Module Assessment Test

 

MODULE 4: METHODS OF INSTRUCTIONS

LESSON 18: INTRODUCTION TO METHODS OF INSTRUCTION

Quiz 18

LESSON 19: CONDITIONING & ORCHESTRATED IMMERSION METHODS OF INSTRUCTION

Quiz 19

LESSON 20: RELAXED ALERTNESS & ACTIVE METHODS OF INSTRUCTION

Quiz 20

LESSON 21: REFLECTION & VISUALIZATION METHODS OF INSTRUCTION

Quiz 21

LESSON 22: METAPHORS, SPARTIAL & ROTE TEACHING METHODS OF INSTRUCTION

Quiz 22

LESSON 23: SCAFFOLDING & COMPETITIVE LEARNING METHODS OF INSTRUCTION

Quiz 23

LESSON 24: THE THINK PAIR-SHARE & PRACTICE METHODS OF INSTRUCTION

Quiz 24

Module Assessment Test

 

MODULE 5: OBSTACLES TO LEARNING

LESSON 25: INTRODUCTION TO OBSTACLES TO LEARNING

Quiz 25

LESSON 26: OBSTACLES TO LEARNING

Quiz 26

LESSON 27: TRAINERS MOTIVATION

Quiz 27

Module Assessment Test

 

MODULE 6 LESSONS & LESSON PLANNING

LESSON 28: LESSON PLANNING

Quiz 28

LESSON 29: LESSON PREPARATION

Quiz 29

LESSON 30: THE CLASS

Quiz 30

LESSON 31: LESSON STRUCTURE

Quiz 31

LESSON 32: LESSON TIMING

Quiz 32

LESSON 33: SKILLS LESSON

Quiz 33

Module Assessment Test

 

MODULE 8: PRESENTATIONAL SKILLS

LESSON 34: INTRODUCTION TO PRESENTATION SKILLS

Quiz 34

LESSON 35: PROMOTING & MAINTAINING THE DESIRE TO LEARN

Quiz 35

LESSON 36: QUESTIONING TECHNIQUE

Quiz 36

LESSON 37: RE-TAKING CONTROL

Quiz 37

MODULE ASSESSMENT

 

MODULE 9: USE OF PRESENTATIONAL AIDS

LESSON 38: INTRODUCTION TO PRESENTATIONAL AIDS AND TECHNIQUES

Quiz 38

LESSON 39: SELECTION & HOW TO USE TEACHING AIDS

Quiz 39

LESSON 40: TECHNIQUES OF USING TRAINING AIDS

Quiz 40

MODULE ASSESSMENT

MODULE 10: ROLES AND QUALITIES OF A TRAINER/INSTRUCTOR

LESSON 41: ROLES OF A TRAINER

Quiz 41

LESSON 42: QUALITIES OF A TRAINER

Quiz 42

LESSON 43: CONFIRMATION LEARNING

Quiz 43

MODULE ASSESSMENT

 

MODULE 11: FAULT CORRECTION, AND OODA LOOP

LESSON 44: FAULT CORRECTION

Quiz 44

LESSON 45: OODA LOOP

Quiz 45

LESSON 46: ORIENTATION

Quiz 46

LESSON 47: DECIDE

Quiz 47

LESSON 48: ACT

Quiz 48

LESSON 49: THE 4 STEPS OF EFFECTIVE COUNSELING

Quiz 49

Module Assessment Test

MODULE 12: EFFECTIVE REPORT WRITING

LESSON 50: INTRODUCTION TO EFFECTIVE REPORT WRITING

Quiz 50

LESSON 51: AIMS & PRINCIPLES OF EFFECTIVE REPORT WRITING

Quiz 51

LESSON 52: PROCEDURE OF COMING UP WITH A REPORT

Quiz 52

LESSON 53: TYPES OF REPORTS FOR TRAINERS

Quiz 53

MODULE ASSESSMENT

 

MODULE 13: ASSESSMENT, EVALUATION & FEEDBACK

LESSON 54: EVALUATION & FEEDBACK

LESSON 55: FEEDBACK & ASSESSMENT

QUIZ

Module Assessment

Final Theory Test

Final Practical Test